Stay Updated on Your Order Status
We understand how exciting it is to receive your order, and we’re committed to keeping you informed every step of the way. Our order tracking system allows you to monitor your shipment from the moment it leaves our facility until it arrives at your doorstep.
How to Track Your Order
Tracking your order is simple:
- Locate the shipping confirmation email sent after your order was dispatched.
- Find your tracking number within the email.
- Enter your tracking number in the tracking tool provided on this page.
- View the latest shipping updates and delivery progress.
Please note that tracking information may take 24–48 hours to appear after your order has been shipped.
Order Status Guide
Your order may display one of the following statuses:
Order Received
Your order has been successfully placed and payment has been confirmed.
Processing
Our team is preparing your items for shipment and performing quality checks.
Shipped
Your package has been handed over to the shipping carrier and is on its way.
In Transit
Your shipment is moving through the carrier’s delivery network.
Out for Delivery
Your package is scheduled for delivery and should arrive soon.
Delivered
Your order has been successfully delivered to the provided address.
Can’t Find Your Tracking Information?
If you have not received a shipping confirmation email or cannot locate your tracking number:
- Check your spam or junk email folder.
- Verify the email address used during checkout.
- Allow additional processing time during peak periods.
If you still need assistance, please contact our customer support team with your order number and purchase details.
Delivery Delays
Occasionally, shipping carriers may experience delays due to weather conditions, customs processing, high shipment volumes, or other unforeseen circumstances. We appreciate your patience and will do our best to assist with any shipping concerns.
Need Help?
Our customer support team is available to answer questions regarding your order status, shipping updates, or delivery concerns. Please include your order number when contacting us so we can assist you as quickly as possible.
Thank you for choosing our store. We appreciate your trust and look forward to delivering your Comme Des Garçons inspired fashion items safely and efficiently.
- Address: Suite 109, 250 Vesey Street New York, NY 10281 USA
- Email: support@commedes-garconsus.com
- Contact: (734) 813-0981