Thank you for shopping with us. We are committed to delivering your Comme Des Garçons inspired fashion items quickly, securely, and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered through our website.
By placing an order, you agree to the shipping terms described below.
Order Processing
All orders are subject to payment verification and product availability. Once your order has been successfully placed, our team begins preparing it for shipment.
- Orders are typically processed within 1–3 business days.
- Processing times may be extended during holidays, promotional events, or periods of high order volume.
- Orders are not processed or shipped on weekends or public holidays.
Customers will receive an order confirmation email after purchase and a shipping confirmation email once the order has been dispatched.
Shipping Destinations
We proudly serve customers in many countries and regions worldwide. Shipping availability may vary depending on local regulations, carrier restrictions, and delivery service coverage.
If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.
Estimated Delivery Times
Delivery times vary based on destination, customs processing, and carrier operations.
Estimated shipping times:
- Domestic Orders: 3–7 business days
- International Orders: 7–20 business days
Please note that these delivery estimates are provided for reference only and are not guaranteed.
Shipping Costs
Shipping fees are calculated during checkout based on:
- Delivery location
- Shipping method selected
- Package size and weight
- Promotional shipping offers, if applicable
The final shipping cost will be displayed before payment is completed.
Order Tracking
Once your order has been shipped, you will receive tracking information via email whenever available. Customers can use the tracking details provided to monitor shipment progress through the designated carrier.
Please allow some time for tracking information to update after shipment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by local authorities.
Customers are responsible for any customs-related charges required by their country. These fees are not included in product prices or shipping costs unless otherwise stated.
Delayed Deliveries
While we strive to meet estimated delivery times, delays may occasionally occur due to:
- Customs inspections
- Severe weather conditions
- Carrier disruptions
- High shipping volumes
- Public holidays
- Incorrect shipping information
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If incorrect or incomplete shipping information is submitted, delivery delays, additional fees, or failed deliveries may occur. We are not responsible for packages affected by inaccurate customer-provided information.
Lost or Stolen Packages
Once a package has been transferred to the shipping carrier, delivery responsibility may fall under the carrier’s policies.
If your package appears lost or missing, please contact us promptly. We will work with the carrier to investigate the issue and assist in finding a suitable resolution whenever possible.
Damaged Shipments
If your order arrives damaged, please contact our customer support team as soon as possible and provide photographs of the packaging and product.
We will review the situation and work toward an appropriate solution, which may include a replacement, exchange, or refund where applicable.
Multiple Shipments
In some cases, orders containing multiple items may be shipped separately depending on inventory availability, warehouse location, or packaging requirements. Customers will receive tracking details for each shipment when available.
Policy Changes
We reserve the right to update or modify this Shipping Policy at any time. Any revisions will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding shipping, delivery times, tracking information, or shipment-related concerns, please contact our customer support team. We are committed to providing reliable service and ensuring your shopping experience is smooth from checkout to delivery.
Disclaimer
This website operates independently and is not necessarily affiliated with, endorsed by, or officially connected to Comme Des Garçons unless expressly stated. All trademarks, logos, and brand names remain the property of their respective owners.