At our Comme Des Garçons store, we are committed to providing a secure, transparent, and reliable shopping experience. These Billing Terms & Conditions outline the policies governing payments, billing information, order processing, and related transactions made through our website. By placing an order, you agree to comply with the terms described below.
1. Payment Methods
We accept a variety of secure payment methods to make your shopping experience convenient and safe. Available payment options may include major credit cards, debit cards, digital wallets, and other payment services displayed during checkout. All payments must be successfully authorized before an order can be processed and shipped.
2. Billing Information Accuracy
Customers are responsible for providing complete, accurate, and up-to-date billing information when placing an order. Incorrect or incomplete information may result in delays, payment verification issues, or order cancellation. We reserve the right to contact customers for additional verification if necessary.
3. Pricing and Currency
All prices displayed on our website are listed in the applicable currency indicated at checkout. Prices are subject to change without prior notice. While we strive to ensure pricing accuracy, occasional errors may occur. In such cases, we reserve the right to cancel or adjust orders affected by pricing inaccuracies and will notify customers accordingly.
4. Order Verification
To protect customers and prevent fraudulent transactions, certain orders may require additional verification. This may include confirming billing details, payment authorization, or customer identity. Orders may be delayed, placed on hold, or canceled if verification requirements are not met.
5. Taxes and Additional Charges
Applicable taxes, duties, shipping fees, and other charges will be calculated and displayed during checkout where required. Customers are responsible for any customs duties, import taxes, or additional fees imposed by local authorities for international shipments.
6. Payment Security
We take payment security seriously and utilize industry-standard security measures to protect customer information during transactions. Payment details are processed through secure payment gateways designed to safeguard sensitive financial data.
7. Order Confirmation
Once a payment has been successfully completed, customers will receive an order confirmation email containing relevant purchase details. Receipt of an order confirmation does not guarantee product availability and remains subject to order acceptance and verification.
8. Failed or Declined Payments
If a payment is declined, rejected, or cannot be processed, the order may not be completed. Customers should verify their payment information and contact their financial institution if necessary. We are not responsible for delays caused by payment authorization issues.
9. Refund Processing
Approved refunds will be issued to the original payment method used during purchase. Processing times may vary depending on the payment provider, banking institution, and transaction method. Additional details can be found in our Refund and Return Policy.
10. Chargebacks and Payment Disputes
Customers are encouraged to contact our support team before initiating a chargeback or payment dispute. We will make reasonable efforts to resolve billing concerns promptly. Fraudulent chargebacks or disputes may result in order restrictions and further review.
11. Order Cancellation
Orders may be canceled before shipment, subject to our cancellation policy. Once an order has entered processing or shipping stages, cancellation requests may not be possible. Customers should review order details carefully before completing a purchase.
12. Policy Updates
We reserve the right to update or modify these Billing Terms & Conditions at any time without prior notice. Changes become effective upon publication on this page. Customers are encouraged to review these terms periodically to stay informed.
Contact Us
If you have questions regarding billing, payments, refunds, or transaction-related matters, please contact our customer support team. We are committed to providing clear communication, prompt assistance, and a trustworthy shopping experience.
Thank you for choosing our Comme Des Garçons store. We appreciate your trust and look forward to serving you.
- Address: Suite 109, 250 Vesey Street New York, NY 10281 USA
- Email: support@commedes-garconsus.com
- Contact: (734) 813-0981